Population Reports - Série J - Nº52 - Planejamento Familiar - Melhoria do Desempenho - 12 - Bibliografia

Equipe Editorial Bibliomed

A presença de um asterisco (*) indica que a referência foi particularmente útil na preparação deste número de Population Reports.

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2. ADETUNJI, A. (EngenderHealth) [Performance Improvement in Nigeria] Personal communication, May 10, 2001.

3. AHMED, A.M., MUNG’ONG’O, E., and MASSAWE, E. Tackling obstacles to health care delivery at district level. World Health Forum 12: 483-489. 1991.

4. AINSLIE, R. (Johns Hopkins University/Center for Communication Programs) [Performance Improvement in Brazil (PROQUALI) and Guatemala (CaliRed)] Personal communication, June 9, Oct. 16, 2001; May 2, 2002.

5. AITKEN, J.-M. Voices from the inside: Managing district health services in Nepal. International Journal of Health Planning and Management 9(4): 309-340. 1994.

6. ALLERY, L.A., OWEN, P.A., and ROBLING, M.R. Why general practitioners and consultants change their clinical practice: A critical incident study. British Medical Journal 314: 870. Mar. 22, 1997.

7. ANONYMOUS. Puentes hacia la calidad de atención en salud [Bridges toward the quality of care in health]. [manuscript]. Save the Children, Oct. 15, 2001. 4 p.

8. ANONYMOUS. “Building bridges for quality”: A community mobilization project to improve quality. [draft]. no date. 3 p.

9. ASKOV, K., MACAULAY, C., MILLER FRANCO, L., SILIMPERI, D., and VAN ZANTEN VELDHUYZEN, T. Institutionalization of quality assurance. Bethesda, Maryland, Center for Human Services, No date. (Project Report) 38 p.

10. BAYA, B., GUIELLA, G., OUEDRAOGO, C., and PICTET, G. Evaluation de la stratégie de distribution à base communautaire [Evaluation of the strategy of community-based distribution]. [CD-ROM, “Electronic Library, 1990-1999,” from Population Council, Frontiers in Reproductive Health]. Laboratoire de Sante Communautaire du Bazega, Dec. 1998. 123 p.

11. BEN SALEM, B., and BEATTIE, K.J. Facilitative supervision: A vital link in quality reproductive health service delivery. New York, AVSC International, Aug. 1996. (Working Paper No. 10) 19 p.

12. BENNETT, S., and MILLER FRANCO, L. Summary proceedings: Workshop on health worker motivation and health sector reform. Bethesda, Maryland, Oct. 1998. Partnerships for Health Reform/Abt Associates, 37 p.

13. BENNETT, S., and MILLER FRANCO, L. Public sector health worker motivation and health sector reform: A conceptual framework. Bethesda, Maryland, Abt Associates/ Partnerships for Health Reform, Jan. 1999. (Major Applied Research 5, Technical paper 1) 45 p.

14. BENNIS, W.G., and NANUS, B. Leaders: Strategies for taking charge. New York, Harper & Row, 1985. 244 p.

15. BHATTACHARYYA, K., SHAFRITZ, L., and GRAEFF, J.A. Sustaining health worker performance in Burkina Faso. Arlington, Virginia, BASICS, 1997. 45 p.

16. BLAKE, S.M., NECOCHEA, E., BOSSEMEYER, D., GRIFFEY BRECHIN, S.J., LEMOS DA SILVA, B., and MAFALDA ILDEFONSO DA SILVEIRA, D. PROQUALI: Development and dissemination of a primary care center accreditation model for performance and quality improvement in reproductive health services in northern Brazil. Baltimore, JHPIEGO, July 1999. (JHP No. 03) 77 p.

17. BORNSTEIN, T. (Center for Human Services/Quality Assurance Project) [Performance improvement and quality assurance] Personal communication, Apr. 17, 2001.

18. BORNSTEIN, T. Quality Improvement and Performance Improvement: Different means to the same end? QA Brief, Vol. 9 No. 1, Spring 2001. p. 4-12.

19. BOULAY, M. (Johns Hopkins University/Center for Communication Programs) [The client as performer in Nepal] Personal communication, Apr. 3, 2001.

20. CAIOLA, N. Application of the PI process in Ghana. Pi-L listserv. Posted to the Pi-L e-mail listserv Apr. 27, 2000. (Available: http://community.jhpiego.jhu.edu/archives/pi-l.html, Accessed May 17, 2001).

21. CAIOLA, N., and SULLIVAN, R.L. Performance Improvement: Developing a strategy for reproductive health services. Baltimore, JHPIEGO, May 2000. (Strategy paper No. 9) 12 p.

22. CAIOLA, N., SULLIVAN, R.L., LYNAM, P., and TRANGSRUD, R. Supervising health services: Improving the performance of people. [draft]. Baltimore, JHPIEGO, Jan. 11, 2001. 122 p. [available on CD-ROM, May 2002].

23. CHEGE, J., SANOGO, D., ASKEW, I., BANNERMAN, A., GREY, S., GLOVER, E.K., YANKEY, F., and NERQUAYE- TETTEH, J. An assessment of the community based distribution programmes in Ghana. Nairobi, Kenya, Population Council, Planned Parent Association of Ghana, Nov. 2000. 36 p.

24. COHEN, S.J., HALVORSON, H.W., and GOSSELINK, C.A. Changing physician behavior to improve disease prevention. Preventive Medicine 23: 284-291. 1994.

25. DAVIS, D.A., THOMSON, M.A., OXMAN, A.D., and HAYNES, B. Changing physician performance: A systematic review of the effect of continuing medical education strategies. Journal of the American Medical Association 274(9): 700-705. Sep. 6, 1995.

26. DE LA PEZA, L., and ELLIS, A. Case: PI work with ASHONPLAFA in Honduras. Pi-L listserv. Posted to the Pi-L e-mail listserv May 29, 2001. (Available: http://community.jhpiego.jhu.edu/archives/pi-l.html, Accessed May 29, 2001)

27. DETTMER, H.W. Goldratt’s theory of constraints: A systems approach to continuous improvement. Milwaukee, Wisconsin, American Society for Quality, 1997. 378 p.

28. DOHLIE, M., MIELKE, E., BWIRE, T., ADRIANCE, D., and MUMBA, F. COPE: A model for building community partnerships that improve care in East Africa. Journal for Healthcare Quality 22(5). Sep./Oct. 2000.

29. DORMANT, D. Implementing human performance technology in organizations. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 237-259.

30. ELLIOTT, P.H. Job aids. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 430-441.

31. EMSLIE, C., GRIMSHAW, J.M., and TEMPLETON, A. Do clinical guidelines improve general practice management and referral of infertile couples. British Medical Journal 306: 1728-1731. 1993.

32. ENGENDERHEALTH. COPE: Self-assessment guides for reproductive health services. New York, EngenderHealth, 1999. (No. SM-15). 71 p.

33. ENGENDERHEALTH. What Is COPE? http://www.engenderhealth.org/ia/sfq/qcope.html. EngenderHealth, Jan. 3, 2002.

34. ENGENDERHEALTH. Community COPE. New York, EngenderHealth, 2002. (No. SM-23).

35. FAMILY PLANNING LOGISTICS MANAGEMENT/JOHN SNOW, INC. (FPLM/JSI). Programs that deliver: Logistics contributions to better health in developing countries. Arlington, Virginia, FPLM/JSI, 2000. 117 p.

36. FELLING, B. (John Snow) [Performance Improvement in the Deliver project] Personal communication, Mar. 28, 2001; Feb. 26, 2002.

37. FORT, A. (Intrah/PRIME) [Evaluation of the Dominican Republic pilot project] Personal communication, Aug. 21, 2001.

38. FORT, A., CÁLIX, M., CARÍAS, D., CORDERO, M., ESCOTO, H., ESPADA, S.L., JASKIEWICZ, W., KILLIAN, R., LUOMA, M., and VALLEJO, F. Baseline survey on licensing and the performance of primary health care providers in Region 7-Olancho, Honduras: primary provider performance, its factors and client perception. Chapel Hill, North Carolina, PRIME II, Feb. 2002. (PRIME II Technical Report No. 29A) 58 p.

39. FOSHAY, W.R., MOLLER, L., SCHWEN, T.M., KALMAN, H.K., and HANEY, D.S. Research in Human Performance Technology. In: Stolovitch, H., and Keeps, E. Handbook of Human Perfomance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 895-915.

40. FOX, D., BYRNE, V., and ROUAULT, F. Performance improvement: What to keep in mind. Alexandria, Virginia, American Society for Training & Development (ASTD), 2001. (Available: http://www.astd.org/CMS/templates/index.html?template_id=1&articleid=23620)

41. FULLER, J. From training to performance. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 281-297.

42. GARRISON, K. From training to performance: Issues in planning. Proceedings of the Performance Improvement: Orientation, programming & skill building course [CD-ROM], Alexandria, Virginia, Oct. 15-19, 2001. Available from JHPIEGO, Baltimore.

43. GARRISON, K. Performance Improvement in preservice. Pi-L listserv. Posted to the Pi-L e-mail listserv Oct. 10, 2001. (Available: http://community.jhpiego.jhu.edu/archives/pi-l.html, Accessed Oct. 10, 2001)

44. GARRISON, K. (JHPIEGO) [JHPIEGO projects using the Performance Improvement approach] Personal communication, Jan. 4, 2002.

45. GARRISON, K. Supervision in Kenya. Pi-L listserv. Posted to the Pi-L e-mail listserv May 6, 2002. (Available: http://community.jhpiego.jhu.edu/archives/pi-l.html, Accessed May 6, 2002)

*46. GAYE, P., SIDHOM, Y., ADENIRAN, B., OJEDIRAN, M., LUOMA, M., HEEREY, M., AWOSIYAN, M., ADETUNJI, A., DOSUMU, B., CORDERO, C., JOHNSON, S., and ANYANWU, L. Assessing the performance of family planning service at the primary care level in Nigerian local government area health centers and NGO clinics: Final report. Chapel Hill, North Carolina, PRIME II, Jan. 2001. 70 p.

47. GELLERMAN, S.W. Motivation in the real world: The art of getting extra effort from everyone. New York, Penguin, 1992. 324 p.

*48. GILBERT, T.F. Human competence: Engineering worthy performance. Washington, D.C., International Society for Performance Improvement, 1996. 376 p.

49. GREER, M. Planning and managing human performance technology projects. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 96-121.

50. GRIFFIN, J. (US Agency for International Development) [Performance improvement] Personal communication, Dec. 6, 2000; Oct. 16, 2001.

51. GRIMES, D.A. The need for systematic reviews in family planning. WHO Reproductive Health Library (3): 2. 2000.

52. GRIMSHAW, J.M., and RUSSELL, I.T. Effect of clinical guidelines on medical practice: A systematic review of rigorous evaluation. Lancet 342: 1317-1322. 1993.

53. GRIMSHAW, J.M., and RUSSELL, I.T. Achieving health gain through clinical guidelines. II: Ensuring guidelines change medical practice. Quality in Health Care 3: 45-52. 1994.

54. GROL, R. Implementing guidelines in general practice care. Quality in Health Care 1(3): 184-191. Sep. 1992.

55. HARBER, L. (Intrah/PRIME) [Material production for the PI project in the Dominican Republic] Personal communication, Aug. 23, 2001.

56. HEEREY, M. Bauchi State. Presented at the Nigeria Performance Needs Assessment Briefing, USAID, Washington, D.C., Jan. 8, 2001.

57. HOWARD-GRABMAN, L. (Save the Children) [Community mobilization in Peru] Personal communication, Aug. 2, 2001.

58. HUEZO, C., and DIAZ, S. Quality of care in family planning: Clients’ rights and providers’ needs. Advances in Contraception 9: 129-139. Jun. 1993.

59. HULSCHER, M.E.J.L., WENSING, M., GROL, R., VAN DER WEIJDEN, T., and VAN WEEL, C. Interventions to improve the delivery of preventive services in primary care. American Journal of Public Health 89(5): 737-746. May 1999.

60. HUNTINGTON, D., LETTENMAIER, C., and OBENG-QUAIDOO, I. User’s perspective of counseling training in Ghana: The “mystery client” trial. Studies in Family Planning 21(3): 171-177. May/June 1990.

61. JACOBS, R.L. Structured on-the-job training. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 606-625.

62. JANOWITZ, B., CHEGE, J., THOMPSON, A., RUTENBERG, N., and HOMAN, R. Community-based distribution in Tanzania: Costs and impacts of alternative strategies to improve worker performance. International Family Planning Perspectives 26(4): 159-160, 193-195. Dec. 2000.

63. JASKIEWICZ, W. (PRIME) [Performance improvement in Latin America] Personal communications, July 10, 2001-May 24, 2002.

64. JHPIEGO. Defining and strengthening the MAQ/PI relationship at JHPIEGO. http://ww.reproline.jhu.edu/english/6read/6pi/pi_maq.htm, JHPIEGO, April 23, 2001.

65. JHPIEGO. JHPIEGO’s Instructional Design Process.http://www.reproline.jhu.edu/english/6read/6training/process/3ids.htm.JHPIEGO, Dec. 25, 2001.

66. JHPIEGO. Report of analysis of performance improvement under the MNH Koupéla project. [draft translation from French]. Baltimore, JHPIEGO, Nov. 2001. 21 p.

67. JOHNS HOPKINS UNIVERSITY/CENTER FOR COMMUNICATION PROGRAMS. Distance education works. Communication Impact! (1). Jan. 1998. (Available: http://www.jhuccp.org/centerpubs/impact/number1/index.stm)

68. JOHNS HOPKINS UNIVERSITY/CENTER FOR COMMUNICATION PROGRAMS. PROQUALI improves health services in Brazil. Communication Impact! (10): 2. Aug. 2000. (Available: http://www.jhuccp.org/centerpubs/impact/number10/index.stm, Accessed Sep. 20, 2001)

69. JOHNS HOPKINS UNIVERSITY/POPULATION COMMUNICATION SERVICES (JHU/PCS). PROQUALI technical document. [draft]. Baltimore, JHU/PCS, May 9, 2000. 48 p.

70. JOINT COMMISSION ON ACCREDITATION OF HEALTHCARE ORGANIZATIONS (JCAHO). Performance improvement in ambulatory care. Oakbrook Terrace, Illinois, JCAHO, 1997. 212 p.

71. KEARNY, L., and SMITH, P. Workplace design for creative thinking. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 464-484.

72. KELLEY, E., GESLIN, C., DJIBRINA, S., and BOUCAR, M. The impact of QA methods on compliance with the Integrated Management of Childhood Illness Algorithm in Niger. Bethesda, Maryland, Center for Human Services/Quality Assurance Project, 2000. (Operations Research Results No. 1(2)) 16 p.

73. KEPNER-TREGOE. People and their jobs: What’s real, what’s rhetoric? http://www.kepner-tregoe.com/pdf/people_Jobs_KL445a.pdf. Kepner-Tregoe, Nov. 2, 2001.

74. KIM, Y.M., PUTJUK, F., KOLS, A.J., and BASUKI, E. Improving provider-client communication: Reinforcing IPC/C training in Indonesia with self-assessment and peer review. Bethesda, Maryland, Quality Assurance Project, 2000. (Operations Research Results No. 1(6)) 18 p.

75. KIM, Y.M., TAVROW, P., MALIANGA, L., SIMBA, S., PHIRI, A., and GUMBO, P. The quality of supervisor-provider interactions in Zimbabwe. Bethesda, Maryland, Center for Human Services, Quality Assurance Project, 2000. (Operations Research Results No. 1(5)) 16 p.

76. KNEBEL, E., LUNDAHL, S., EDWARD-RAJ, A., and ABDALLAH, H. The use of manual job aids by health care providers: What do we know? Bethesda, Maryland, Quality Assurance Project/Center for Human Services, Feb. 2000. (Operations Research Issues Paper No. 1) 24 p.

77. KOTTER, J.P. Leading change. Boston, Harvard Business School Press, 1996. 187 p.

78. KUMAR, K. Rapid, low-cost data collection methods for A.I.D. Washington, D.C., US Agency for International Development, Dec. 1987. (Program Design and Evaluation Methodology Report No. 10) 34 p.

79. KUMAR, V., RUDY, S., and SHAH, S. Improving the performance of community midwives in Yemen. [draft]. New Delhi, India, Intrah/PRIME II, 2000. 15 p.

80. LEIBLER, S.N., and PARKMAN, A.W. Human resources selection. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 351-372.

81. LEÓN, F.R., QUIROZ, G., and BRAZZODURO, A. The reliability of simulated clients’ quality-of-care ratings. Studies in Family Planning 25(3): 184-190. May-June 1994.

82. LION COLEMAN, A. (Intrah/PRIME) [Performance improvement in the Dominican Social Security Institute] Personal communication, May 17, 2001.

83. LOMAS, J., ENKIN, M., ANDERSON, G.M., HANNAH, W.J., VAYDA, E., and SINGER, J. Opinion leaders vs audit and feedback to implement practice guidelines. Journal of the American Medical Association 265(17): 2202-2207. May 1, 1991.

84. LOZARE, B. (Johns Hopkins Center for Communication Programs) [Leadership and change] Personal communication, Apr. 10, 2001.

85. LUOMA, M. Performance improvement and quality improvement. Pi-L listserv. Posted to the Pi-L e-mail listserv Jan. 6, 2000. (Available: http://community.jhpiego.jhu.edu/archives/pi-l.html)

86. LUOMA, M. Armenia debrief. Technical leadership area: Systems for improved performance. [PowerPoint presentation]. Chapel Hill, North Carolina, PRIME II, Aug. 24, 2001. 14 p.

87. LUOMA, M. Ghana Why Tree. [draft]. Chapel Hill, PRIME, June 19, 2001.

88. LUOMA, M. (Training Resources Group (TRG)/PRIME) [Performance improvement] Personal communications, June 28, 2001-Apr. 22, 2002.

89. LUOMA, M. Selecting interventions. [draft]. Chapel Hill, July 10, 2001. 1 p.

*90. LUOMA, M., GAUTHAM, M., and KUMAR, V. Performance assessment of Indigenous Systems of Medicine and rural practitioners in Uttar Pradesh, India. Chapel Hill, North Carolina, PRIME, Feb./Mar. 1999. 29 p.

*91. LUOMA, M., JASKIEWICZ, W., MCCAFFERY, J., and CATOTTI, D. Dominican Republic Performance Improvement project evaluation. Chapel Hill, NC, PRIME, Jan. 2000. (Technical report No. 19) 87 p.

92. LYNAM, P., RABINOVITZ, L.M., and SHOBOWALE, M. The use of self-assessment in improving the quality of family planning clinic operations: The experience with COPE in Africa. New York, EngenderHealth, Dec. 1992. (AVSC Working Paper No. 2) 15 p.

93. MADDEN, J.M., QUICK, J.D., ROSS-DEGNAN, D., and KAFLE, K.K. Undercover careseekers: Simulated clients in the study of health provider behavior in developing countries. Social Science and Medicine 45(10): 1465-1482. Nov. 1997.

94. MAGER, R.F., and PIPE, P. Analyzing performance problems: Or you really oughta wanna. 3rd ed. Atlanta, Center for Effective Performance, 1997. 183 p.

95. MANAGEMENT SCIENCES FOR HEALTH (MSH). Family Planning Management Development http://www.msh.org/FPMD/management_areas/index.html. MSH, May 13, 2002.

96. MARQUEZ, L. Helping healthcare providers perform according to standards. Bethesda, Maryland, Center for Human Services/Quality Assurance Project, 2001. (Operations Research Issues Paper No. 2(3)) 36 p.

97. MASSOUD, R. (Quality Assurance Project/Center for Human Services) [Quality assurance and performance improvement] Personal communication, July 25, 2001.

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99. MATERNAL AND NEONATAL HEALTH PROGRAM. Country Profile: Guatemala. [newsletter]. Baltimore, JHPIEGO, no date. 2 p. (Available: http://www.mnh.jhpiego.org/where/guatemala1.asp, Accessed Sep. 4, 2001)

100. MAU, K. (Kendall Philip Consulting) [Performance improvement in developing countries] Personal communition, June 26, 2001.

101. MCCAFFERY, J. (Training Resources Group (TRG)/PRIME II) [Performance Improvement: Overview and the pilot project in the Dominican Republic] Personal communications, Mar. 28, Aug. 22, 2001; Mar. 7, 2002.

*102. MCCAFFERY, J., LUOMA, M., NEWMAN, C., RUDY, S., FORT, A., and ROSENSWEIG, F. Performance Improvement: Stages, steps and tools. Chapel Hill, North Carolina, PRIME, 2000. 95 p.

103. MCINTOSH, N., KINZIE, B., and BLOUSE, A. IUD guidelines for family planning services: A problem-solving reference manual. Baltimore, JHPIEGO Corporation, 1993. 191 p.

104. MCNAMARA, C. Basic context for organizational change. . Management Assistance Program for Nonprofits, Jan. 24, 2002.

105. MCNAMARA, C. Strong value of self-directed learning in the workplace: How supervisors and learners gain leaps in learning. http://www.mapnp.org/library/rng_dev/methods/slf_drct.htm. Management Assistance Program for Nonprofits, Nov. 20, 2001.

106. MENSCH, B. Using data on client-provider interactions to assess the quality of family planning services. [unpublished]. Washington, D.C., Sep. 9-10, 1993. (Presented at the Expert meeting on information systems and measurement for assessing program effects, sponsored by the National Academy of Sciences Committee on Population) 19 p.

107. MILLER FRANCO, L., KANFER, R., MILBURN, L., QARRAIN, R., and STUBBLEBINE, P. Determinants of health worker motivation in Jordan: A 360 degree assessment in two hospitals. Bethesda, Maryland, Partnerships for Health Reform/Abt Associates, July 2000. (Major Applied Research 5, Working Paper 7) 67 p.

108. MORGAN, C., and MURGATROYD, S. Leading thinkers for Total Quality Management. In: Total Quality Management in the public sector: An international perspective. Buckingham, England, Open University Press, 1994. p. 35-41.

109. MURRAY, M. Performance improvement with mentoring. In: Stolovitch, H., and Keeps, E. Handbook of Human Performance Technology. 2nd ed. San Francisco, Jossey-Bass/Pfeiffer, 1999. p. 545-563.

110. MUTIZWA-MANGIZA, D. The impact of health sector reform on public sector health worker motivation in Zimbabwe. Bethesda, Maryland, Abt Associates, Nov. 1998. (Major Applied Research 5, Working Paper 4) 28 p.

111. NAVRONGO HEALTH RESEARCH CENTRE and POPULATION COUNCIL. The Navrongo community health and family planning project: Lessons learned 1994-1998. [CD-ROM, “Electronic Library, 1990-1999,” from Population Council, Frontiers in Reproductive Health]. Navrongo Health Research Centre, Population Council, Apr. 1999. (Operations Research Technical Assistance, Africa Project II) 204 p.

112. NECOCHEA, E. (JHPIEGO) [Performance Improvement in Latin America] Personal communication, Aug. 3, 2001.

113. NECOCHEA, E., AINSLIE, R., BOSSEMEYER, D., CORDON, O., GARCIA COLINDRES, J., METCALFE, G., PEINADO, L., and POPPE, P. CaliRed: A performance and quality improvement model for maternal and neonatal health services in Guatemala. [abstract]. Baltimore, JHPIEGO, 2002. 1 p.

114. NEWMAN, C. PRIME’s Performance Improvement initiative underway in Burkina Faso. PRIME Perspectives, No. 3, Aug. 1998. p. 1-5.

115. NEWMAN, C. Following up performance: Lessons from the field. Performance Improvement 41(1): 11-18. Jan. 2002.

116. O’BRIEN, P. The Cochrane Collaboration: Preparing, maintaining and disseminating systematic reviews in fertility regulation. British Journal of Family Planning 23: 37-38. July 1997.

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119. PADILLA, M. Performance Improvement: Lessons from the experience with a client feedback system in the Dominican Republic (PowerPoint presentation). Chapel Hill, North Carolina, PRIME, May 1, 2001, 22 p.

120. PADILLA, M., and FORT, A. Addendum to Technical Report 19: Results from the second follow-up study of the Dominican Republic Performance Improvement project evaluation. Chapel Hill, North Carolina, Intrah, Nov. 2001. (PRIME II Technical Report No. 28) 23 p.

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125. PETERS, P. Seven tips for delivering performance feedback. http://zigonperf.com/PMNews/7_feedback_tips.html. Zigon Performance Group, May 1, 2001.

126. PIOTROW, P.T., KINCAID, D.L., RIMON, J.G., and RINEHART, W. Health communication: Lessons from family planning and reproductive health. Westport, Connecticut, Praeger, 1997. 307 p.

127. PRIME. Performance factors. [draft]. Chapel Hill, North Carolina, PRIME, July 9, 2001. 4 p.

128. PRIME. A performance improvement approach: Lessons learned [PowerPoint presentation]. Chapel Hill, North Carolina, PRIME II, 2001.

129. PRIME. The role of the PI facilitator. [draft]. Chapel Hill, North Carolina, PRIME, July 12, 2001. 4 p.

130. PRIME. RRT (regional resource team) performance improvement tables (Ghana). [draft]. Chapel Hill, North Carolina, PRIME, June 19, 2001. 21 p.

131. PRIME. Yemen performance improvement: Connecting midwives and communities. [draft]. Chapel Hill, North Carolina, PRIME, June 16, 2001. 2 p.

132. PRIME II and JHPIEGO. Transfer of learning: A guide for strengthening the performance of health care workers. Chapel Hill, North Carolina; Baltimore, PRIME II and JHPIEGO, Mar. 2002. 36 p. (Available: http://www.reproline.jhu.edu/english/6read/6pi/tol/index.htm Accessed June 4, 2002)

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134. QUESADA, N. and NOGUERA, M. FPLM technical assistance record [Dominican Republic]. John Snow, Mar. 2000. 2 p.

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ADDENDA

166. GORMLEY, W., and MCCAFFERY, J. Case studies and role plays: "Getting them right". [PowerPoint presentation]. Presented at the Training: Best practices, lessons learned and future directions conference, Washington, D.C., May 22-23, 2002. 16 p.

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168. LYNAM, P., and PLEAH, T. Using on-the-job training for expansion of postabortion care services [PowerPoint presentation]. Presented at the Training: Best practices, lessons learned and future directions conference, Washington, D.C., May 22-23, 2002. 16 p.

169. RAWLINS, B., GARRISON, K., LYNAM, P., SCHNELL, E., CAIOLA, N., and GRIFFEY BRECHIN, S.J. Focusing on what works: A study of high-performing healthcare facilities in Kenya. Baltimore, JHPIEGO, May 2001. 17 p.

170. RUDY, S. Designing counseling training that works. Presented at the Training: Best practices, lessons learned and future directions conference, Washington, D.C., May 22-23, 2002. 14 p.

171. SCHAEFER, L., WYSS, S., and ÖZEK, B. Strengthening preservice education: A systematic approach and lessons learned [PowerPoint presentation]. Presented at the Training: Best practices, lessons learned and future directions conference, Washington, D.C., May 22-23, 2002. 15 p.
 

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